Privacy policy

At Unruh Meats, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you purchase bulk beef directly from our farm or interact with us. By doing business with us, you agree to the practices outlined below.

1. Information We Collect

We collect only the information necessary to process your orders and provide excellent service. This may include:

• Personal Details: Your name, email address, phone number, and delivery address when you place an order or contact us.
• Payment Information: Billing details (e.g., credit card or bank information) processed through our payment system. We do not store full payment details ourselves.
• Order Information: Details about your beef purchases, such as quantities, cuts, and preferences.
• Communications: Any information you provide when you email, call, or message us, including reviews, feedback, or pictures about our products.
• Website Usage (If Applicable): If you use our website, we may collect basic data like IP addresses or browsing activity via cookies (see Section 5 below).

2. How We Use Your Information

We use your information to:

• Process and fulfill your bulk beef orders, including coordinating delivery or pickup.
• Communicate with you about your order, updates, or special offers (if you opt in).
• Improve our services, such as understanding customer preferences or resolving issues.
• Marketing and Reviews: If you provide reviews, feedback, or pictures about our beef, you are consenting to us using that content in our marketing materials, including on our website, social media, and emails. For example, we might feature your review or photo (possibly with your first name) to promote our farm. You can request removal of such content at any time (see Section 6).
• Comply with legal requirements, like tax or food safety regulations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in these limited cases:

• Service Providers: With trusted third parties who help us run our business, such as payment processors, delivery services, or website hosts. These partners are required to protect your data.
• Marketing: If you submit reviews or pictures, we may share that content publicly (e.g., posting a review with your first name on our website or social media) as part of our marketing efforts.
• Legal Obligations: If required by law, such as in response to a subpoena or regulatory request.
• Business Transitions: If [Your Farm Name] is sold or merged, your information may be transferred as part of that process, but it will remain subject to this policy.

4. How We Protect Your Information

We take reasonable steps to keep your data safe, including:

• Storing personal information securely (e.g., encrypted digital files or locked physical records).
• Limiting access to your information to only those who need it to serve you.
• Using secure payment systems to process transactions.
  While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking (If Applicable)

If you visit our website, we may use cookies or similar tools to improve your experience. These may track basic usage (e.g., pages visited) but do not collect sensitive personal details unless you provide them. You can disable cookies in your browser settings if preferred.

6. Your Choices

• Opt-Out: If you receive promotional emails from us, you can unsubscribe at any time using the link provided or by contacting us.
• Marketing Content: If you’ve submitted reviews or pictures that we’ve used in marketing, you can request their removal from future materials by contacting us, and we’ll comply promptly.
• Access or Updates: You may request to see or update the personal information we have about you by reaching out to us (see Contact Us below).

7. Third-Party Links

If our website or communications include links to other sites (e.g., payment processors), we’re not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect information from children. If we learn we’ve collected such data, we’ll delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy as our business evolves. Any changes will be posted here or communicated to you if required by law. The current version is effective as of April 1, 2025.

10. Contact Us

If you have questions about this policy or your information, please reach out:

• Email: hello@unruhmeats.ca
  

Thank you for choosing Unruh Meats. We’re honored to serve you!